Frequently asked questions

• Sightseeing & Attractions

  • What leisure facilities are available at Pestana Troia Hotel?

    This 4-star resort features leisure facilities:

    • A sunbathing terrace
    • A shared lounge
    • A golf course
    • Playground

• Family & Pets

  • What family services and children's amenities does this accommodation offer?
    • Restricted Areas: children are not allowed in a pool and a gym.
    • Dining Options: kid meals available for younger guests.
  • What pet policies apply at the resort?
    • Animal Policy: service animals are allowed at the property.
    • Pet Policy: guests can stay with their pets.
    • Permitted Types: dogs and cats, for a fee of EUR 25.
    • Weight Limits: 66 lbs per pet.

• Check-in/Check-out & Policies

  • What check-in and check-out options are offered at Pestana?

    This 4-star hotel provides check-in hours from 16:00 until 23:59.

  • What policies should guests know about at the accommodation?
    • Payment Acceptance: Mastercard, American Express, and Visa are accepted, as are other payment methods.
    • Cancellation Terms: free cancellation for stays at this resort.
    • Smoking Guidelines: smoking is permitted in designated zones.

• Dining & Breakfast

  • What dining options are available at this property and nearby?

    Grao de Bico restaurant offers views of the pool.

• Room & Bed Comfort

  • What in-room amenities are featured at the 4-star resort?

    A double room is fitted with a mini-kitchen and a dining area.

• Beach & Sports

  • What sport facilities are available?
    • Fitness Facilities: a fitness centre; plus toiletries, hair dryers, and showers.
    • Active Recreation: fitness classes, alongside biking, lawn tennis, and billiard.
    • Sports Activities: guests can go hiking.

• Location & Transportation

  • Where is this accommodation set?
    • Guest Rating: quiet setting in Troia – 9.2/10.
    • Strolling Distance: the centre of Troia, 25 minutes on foot.

• Parking & Accessibility

  • What parking options are available?

    A parking garage is available at the hotel for free.

  • What accessibility features are available at this hotel?

    The property offers accessible bathrooms, rooms with accessible facilities, and wheelchair access.

• Property Facilities & Services

  • What property facilities and services are available at the Pestana?

    The 4-star hotel offers a convenience store and a restaurant.