Frequently asked questions

• Business & Events

  • What corporate facilities does B&B Hotel Porto Centro Massarelos provide?

    Guests can take advantage of a desk and safes at the property.

• Family & Pets

  • Does the hotel accept pets and service animals?
    • Pet Policy: guests may bring pets, and service animals are allowed.
    • Permitted Types: dogs and cats, for a fee of EUR 20.

• Location & Transportation

  • What are the nearest transport links to the B&B Hotel Porto Centro Massarelos?
    • Train Station: São Bento train station is around 20 minutes' walk from this accommodation.
    • City Rail Links: Carolina Michaelis Metro city rail station is approximately a 10-minute walk away.
    • Bus Connection: Praca da Galiza bus stop is right around the corner from this hotel.
  • Where is the property situated?
    • On Foot: Porto city centre – about 5 minutes.
    • District: the 3-star hotel is in União de Freguesias do Centro, which is a great choice for travellers interested in architecture, wine and city walks.
    • Airport Drive: this hotel, 20 minutes from Francisco Sa Carneiro airport.

• Sightseeing & Attractions

  • What leisure facilities are available at the 3-star hotel?

    This property features the botanical botanical garden.

  • What landmarks and attractions are located near the property?
    • The 17th - century hilltop Monastery of Serra do Pilar - 2.4 km away from this 3-star hotel.
    • Chapel of Souls sits 2.1 km away from this hotel.

• Check-in/Check-out & Policies

  • What are the arrival and departure arrangements at the hotel?

    The accommodation provides check-in hours from 14:00 until 23:59.

  • What policies apply at this 3-star hotel?
    • Cancellation Details: free cancellation, available at the hotel.
    • Settlement Types: Visa, Mastercard, and American Express.
  • What taxes and charges apply at the accommodation?
    • Tourist tax: applicable.
    • Property tax: EUR 3.00.
    • Exemptions: children under 13.

• Dining & Breakfast

  • What are the dining options on-site and in the surrounding area?
    • Nearby Dining: Guilty by Olivier, in close proximity to B&B Hotel Porto Centro Massarelos, serves European cuisine.
    • Worth the Trip: Confeitaria Petulia, a coffee & tea, is nearly a 5-minute walk away.

• Room & Bed Comfort

  • What in-room amenities does this 3-star hotel provide?

    A twin room and a double room features a TV.

• Property Facilities & Services

  • Which cleaning services and facilities are provided at this accommodation?

    The B&B Hotel Porto Centro Massarelos makes dryers available for guests' everyday needs.