Frequently asked questions

• Business & Events

  • What business facilities does Eurostars Lisboa Baixa Hotel offer?

    Guests at this hotel can utilise a desk and a photocopy machine.

• Family & Pets

  • What family services and children's amenities are available at this accommodation?
    • Restricted Areas: children are not allowed in a fitness centre and a gym.
    • Kids Dining: a children's menu.

• Location & Transportation

  • How can guests get around from this 4-star hotel by public transport?
    • Rail Access: Rossio train station is approximately 10 minutes' walk away.
    • Metro Links: Baixa-Chiado underground station is about a 5-minute walk from the Eurostars Lisboa Baixa.
    • Local Bus Stop: Rua da Conceicao / Rua dos Fanqueiros bus stop sits steps away from the hotel.
  • How can guests travel to and from the airport?

    This property provides a bus shuttle.

  • Where can guests find this property?
    • Guest Rating: central setting in Lisbon – 9.7/10.
    • On Foot: Lisbon city centre – about 5 minutes.
    • District: Eurostars Lisboa Baixa is in the Baixa / Chiado district.
    • Airport Drive: the accommodation, 15 minutes from Humberto Delgado airport.

• Check-in/Check-out & Policies

  • What are the check-in and check-out times at the accommodation?

    This 4-star hotel provides check-in hours from 15:00 until 23:59.

  • What are the property policies at the property?
    • Payment Choices: Visa, Mastercard, and American Express, alongside other payment methods.
    • Reservation Terms: this 4-star hotel provides free cancellation options.
  • What is the tax policy at this hotel?
    • Tourist tax: applicable.
    • Basic rate: EUR 4.00.
    • Exemptions: children under 13.

• Dining & Breakfast

  • What dining options are available at the 4-star hotel and nearby?
    • Nearby Favorite: da Prata 52 serves Portuguese cuisine and is merely 100 metres away.
    • Nearby Pick: Casa Portuguesa do Pastel de Bacalhau, a quick bites, sits just 350 metres from this hotel.
  • What breakfast arrangements are in place for guests at the 4-star Eurostars Lisboa Baixa?

    Guests at this property can enjoy a delicious buffet breakfast every day.

• Room & Bed Comfort

  • What in-room facilities can guests expect at the hotel?
    • In-Room Security: the 4-star hotel offers a safe box.
    • Utility and Comfort: ironing facilities as well as a writing table.

• Beach & Sports

  • What sports and fitness options are offered at this accommodation?
    • Fitness Facilities: a fitness centre; plus toiletries, showers, and hair dryers.
    • Facility Access: a fitness club, available free of charge.
    • Fitness Classes: on-site amenities include fitness classes.