Frequently asked questions

• Family & Pets

  • What facilities are provided for children at Furnas Lake Forest Living hotel?
    • Restricted Areas: children are not allowed in a pool and a spa area.
    • Kids Dining: a children's menu and a kid-friendly buffet.

• Sightseeing & Attractions

  • What leisure facilities are available at this hotel?

    Guests at this smoke-free property can enjoy a sunbathing terrace, spa therapy, and a picnic area.

  • Are there notable attractions close to this property?
    • The tranquil gardens "Parque Terra Nostra" - about 10 minutes' drive away from the 4-star hotel.
    • Campo de Golfe Achada das Furnas sits about 15 minutes' drive away from the accommodation.

• Check-in/Check-out & Policies

  • What is the check-in and check-out policy at the Furnas Lake Forest Living?

    This 4-star hotel provides check-in hours from 15:00 until 23:30.

  • What are the general policies at the property?
    • Flexible Rates: free cancellation options are offered.
    • Settling Charges: Mastercard, American Express, and Visa, along with other payment methods.
    • Guest Facilities: smoking zones are available for guests.

• Dining & Breakfast

  • What dining options are offered on-site and nearby?

    Furnas Lake, an on-site à la carte restaurant, specializes in Portuguese cuisine.

• Room & Bed Comfort

  • What in-room facilities can guests expect at this accommodation?

    Every room features a writing desk and includes sound-proofed windows.

• Location & Transportation

  • Where is the hotel located?

    This 4-star hotel is in Furnas, where the private setting is rated 9.6/10.

• Parking & Accessibility

  • What parking options are available at the accommodation?

    Parking is available at this property for free.

  • In what ways does Furnas Lake Forest Living support guests with special needs?
    • Public Areas: wheelchair-accessible parking.
    • Accessibility: accessible bathrooms, rooms with accessible facilities, and wheelchair access are available throughout this accommodation.

• Property Facilities & Services

  • What general property facilities and services are offered at the 4-star hotel?
    • Premises: this hotel is home to luggage storage and a restaurant.
    • Rentals: guests can rent cars.

• Business & Events

  • What corporate facilities does this hotel provide?

    Guests at this property can utilise a photocopy machine and a work desk.