Featuring Wi-Fi in public areas, My Story Hotel Ouro Lisbon sits a 14-minute walk from the historic Castle of Sao Jorge. Boasting access to the Time Out Market Lisboa, 1 km away, this hotel includes a shared lounge and various recreational opportunities providing guests with air-conditioned rooms.
Situated in the very heart of Lisbon, the 3-star hotel is just around the corner from Rossio Square. Armazens do Chiado Shopping Center is 5 minutes' stroll from the My Story, while Chafariz do Miradouro de Santa Luzia is about 900 metres away. This property is also in the vicinity of the Tejo River. The historic hotel is 5 minutes on foot from Rua do Ouro bus stop and just a few steps from Baixa-Chiado underground station.
The smoke-free My Story Hotel Ouro welcomes guests to 51 rooms complete with complimentary Wi-Fi and a flat-screen TV with satellite channels, as well as comforts like an air conditioner. A walk-in shower and a separate toilet are included in safe private bathrooms.
This accommodation features a buffet breakfast daily. There is a lounge bar on site. The restaurant ALMA Henrique Sa Pessoa is 150 metres away.
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8.7
Fabulous
Based on 2727 reviews
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Facilities
Internet access
Wi-Fi
Parking
Parking
Shuttle service
Paid airport shuttle
Services
Safe deposit box
24-hour reception
Security
Luggage storage
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Eating places
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business facilities
Fax/Photocopying
Children facilities
Cots
Children's menu
Leisure facilities
Leisure/ TV room
Facilities for disabled guests
Rooms/ Facilities for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Ironing facilities
Bathroom features
Free toiletries
Devices
Flat-screen TV
AM/FM alarm clock
Decor
Parquet floor
General facilities
No smoking on site
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Pets
No pets allowed
8.7
Fabulous
Based on 2727 reviews
Read reviews
Location
Show on map:
Attractions
Great restaurants
Transportation
Local attractions
Amoreiras
2.5 km
Commerce Square
300 m
Musée Calouste Gulbenkian
3.5 km
Lisbon Cathedral
500 m
Rock in Rio Lisboa Arena
4.6 km
Saint George's Castle
600 m
Santa Justa Elevator
300 m
Lisbon Zoo
4.6 km
Museu Nacional de Arte Antiga
2.2 km
Eduardo VII Park
2.4 km
Airports
Humberto Delgado Airport
10 km
Train stations
Rossio Train Station
600 m
8.7
Fabulous
Based on 2727 reviews
Read reviews
Rooms & Availability
The smoke-free My Story Hotel Ouro welcomes guests to 51 rooms complete with complimentary Wi-Fi and a flat-screen TV with satellite channels, as well as comforts like an air conditioner. A walk-in shower and a separate toilet are included in safe private bathrooms.
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8.7
Fabulous
Based on 2727 reviews
Read reviews
Gallery
Reviews
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Eddie
2024-05-29
7/10
Clean and stylish place with knowledgeable staff at all times. Great-sized and newly remodelled rooms on level 4, and very accommodating restaurant.
Ivor
2024-05-23
8/10
Varied and outstanding continental breakfast with tasty fresh fruits & pastries, reasonably priced. Perfect location, an easy walk to everywhere. Really nice restaurant just a pleasant stroll away from the hotel. Beautifully decorated room, set close to a subway station.
James
2024-04-30
7/10
Liked the place, had a real good stay as a business trip. The room I booked was brand-new and stylish with splendid balcony as well as very good mattress.
Jacqueline
2024-04-25
9/10
Spotless rooms with a neutral decor, sound proofing windows, for example and excellent service - just as we expected.
David
2024-03-21
6/10
The property is high quality, it has responsive staff in reception desk. The hotel serves a continental breakfast.
There's hair in some areas.
Paul
2024-03-20
7/10
Recently renovated and fashionable room, large bed.
Steve
2024-02-16
5/10
Greatly enjoyed the place, had a restful stay for my third visit soon. This accommodation was in the very central location right on the main square of the town. Moreover, it's right by close to trams, buses and 2 metro stations, gift shops and subway station and train station.
Fantastic small place with marvellous and fab location close to close to trams, buses and 2 metro stations as well as sightseeing, restaurants, bars. Updated, practical room and unfailingly polite staff in reception desk.
Caroline
2024-01-17
8/10
The rooms are exceptional and absolutely fabulous, the staff is informative.
Robert
2024-01-12
5/10
Had a very nice stay for 3 nights, glad I've chosen it. The staff were competent and knowledgeable lot of time. The location was amazing, a couple of blocks away from an ornate triumphal arch. I ate at the attached restaurant near the hotel.
The staff - some of them were very unfriendly.
James
2023-12-28
8/10
The rooms were tastefully decorated, we had a balcony looking over street.
Doug
2023-12-27
7/10
Our room was updated and practical, equipped with mini bar and another from the bathroom. Coffee and fruit were better than expected.
Some people working there were very unfriendly.
Julian
2023-12-16
9/10
Comfortable room with balcony and hot drinks.
Peter
2023-12-12
7/10
Special and fairly clean place, everything was first-class. The staff members were attentive and particularly helpful. The location in a very nice area was unbeatable and incredible and there were shopping streets and a market nearby. The attached restaurant was really nice with variety of meals in the menu.
Thomas
2023-11-03
8/10
The rooms were newly remodelled and large in general, with 2 separate beds.
Natalie
2023-10-29
8/10
The king room had basic facilities you need, a little balcony, a safe box, and a minibar.
Mike
2023-10-22
9/10
Everything is first-class here, had a very nice stay on next Lisbon visit. All the staff members are hospitable and flexible.
John
2023-09-15
9/10
Loved continental breakfast with tasty fresh fruits & pastries.
John
2023-09-14
8/10
Pleasant, fairly clean venue with marvellous and lovely location short walk to many touristic attractions-Praca do Comercio, shops and restaurants, Barrio Alto, Alfama and various public transport options and the shopping belt. A wide range of options for surprisingly good breakfast.
James
2023-09-10
7/10
Newly remodelled and large room with a wonderful american style shower as expected.
Adam
2023-09-10
7/10
The room I stayed in was tastefully decorated and well-appointed with balconies. The location couldn't be more perfect right near the metro stop.
Sadly, but there was hair in some areas.
Oscar
2023-08-29
8/10
Perfect and excellent location, around 4-6 minutes' walk from a triumphal arch. Functional & recently refurbished room with private bathroom.
Marcus
2023-08-29
9/10
The room itself was good-sized and newly remodelled here with balcony.
David
2023-08-23
9/10
The room is functional and fashionable, comes with cocktails, a safe, firm mattresses.
Joy
2023-08-19
5/10
It is an European building, the rooms are good sized and newly decorated with balcony. The staff is knowledgeable and thoughtful.
The bathrooms are tiny.
Richard
2023-07-26
9/10
Lovely small place, free breakfast, brand-new rooms. Hard-working personnel in reception desk. Breakfast with meats and capuccino, as for instance.
Ian
2023-07-16
7/10
Pleasant venue with incredible location next to all nice restaurants and touristic places, Close to the shops, and the centre of Lisbon and amazing breakfast.
William
2023-07-04
8/10
Very pleasant building and rooms with balcony. Perfect location, close to a subway station if needed. Only 15 minutes walk from Lisbon centre.
Stanley
2023-06-30
5/10
Good value and well-designed accommodation with outstandingly helpful staff in reception desk. The restaurant was really nice, with good food & friendly staff.
Not so great area.
Sean
2023-06-27
7/10
It was in a perfect and incredible location with a built elevator nearby. Well laid out and nice cosy room, the decoration was fresh.
Ian
2023-06-23
7/10
The breakfast had lots of options: coffee and fruit. I was here for 3 nights and ate at attached restaurant for great food.
Jack
2023-06-09
7/10
Amazing food, recently renovated and reasonably large room with clean bathrooms, all the amenities, for example. Decent staff members in reception desk.
Andy
2023-06-06
7/10
It is pleasant place to stay, the food is great, and location is amazing convenient to the tourist sites. The rooms are spotless and they have a small balcony, a safe, and a mini bar.
Mary
2023-05-23
7/10
Overall fine stay on next Lisbon visit.
Mary
2023-05-21
8/10
Can be described as a restful experience, can recommend. Charming place for a visit to Lisbon, it has marvellous location in the nearby square in Chiado and excellent services. All of the hotel's staff are good and charming.
Frank
2023-04-22
8/10
The location was unbeatable and awesome, within easy walking distance of Rossio Square. Also, the area was lovely.
Terry
2023-04-06
9/10
The rooms were spotless and fashionable, they come with comfy bed, rose petals, as example.
Richard
2023-03-29
5/10
My room was both functional and fashionable with balcony, a big comfortable bed, for instance. The breakfast was rich and amazing, such variety, with sweet pastries and meats, as for instance.
The bathroom was tiny, I didn't like it.
Ronnie
2023-03-28
7/10
I was upgraded to an adequate room with great view. Very central location was a plus.
John
2023-03-19
7/10
Good choice for discovering Lisbon with hospitable and decent staff in reception desk.
Walter
2023-03-15
8/10
Great-sized and newly renovated room, everything was amazing. Marvellous continental breakfast with meats, fruits plus sweet pastries. Good service, parking nearby. Really nice experience there.
Spencer
2023-03-14
9/10
Unbeatable and incredible location, very nice area. Variety of food for the continental breakfast.
Frederick
2023-03-03
9/10
The room was spotless and practical with clean bathrooms, 2 separate beds and a neutral decor and the breakfast was marvellous!
Philip
2023-02-11
8/10
The room was bright and updated and it had courtesy kits and body cream, that's cool.
Bernard
2023-01-29
7/10
Fashionable and updated rooms complete with sound proofing windows and balconies. It offers varied breakfasts and has a really nice restaurant.
Ann
2023-01-24
9/10
Original and fairly clean place to stay in, it has competent and efficient staff in reception desk. The rooms are new-fashioned and updated with view to downtown and a balcony. Great to have an attached restaurant on the premises. This is a hotel go-to for Lisbon!
Rhys
2023-01-23
5/10
The room we booked was brand-new and great-sized with balcony, all the amenities, for example as advertised.
There was a a bit hard bed.
William
2023-01-08
9/10
The room was updated with a neutral decor and reasonably priced.
Michael
2022-12-26
8/10
The rooms were stylish and updated, with private bathroom.
Toby
2022-12-23
8/10
It is reasonably priced. It is a quirky and special property located in Baixa / Chiado district next to metro, 2 metro stations and close to trams, buses and 2 metro stations. The service is excellent, includes private parking. The dinner in the attached restaurant is what you need.
Frank
2022-12-16
7/10
The hotel was beautifully decorated and quirky, I would recomand it to others. Everything was nice, including attentive staff in reception desk. There was a spotless room with splendid balcony. The location was fab - just 5 minutes' walk from Rossio Square. There was an attached restaurant nearby.
Shirley
2022-11-29
9/10
Really enjoyed this special accommodation with competent and efficient staff in reception desk. The location was incredible, for example, Miradouro das Portas do Sol was within easy walking distance of the hotel. You could walk to supermarkets and gift shops. The place was reasonably priced.
Peter
2022-11-20
7/10
By and large, it was perfect base for sightseeing in Lisbon, had much fun. I appreciated tasty food. The hotel was close to underground thanks to its marvellous location.
Neil
2022-11-02
7/10
I ate at a pretty good restaurant with tasty food and good wines. There was lots of brilliant meals. The location was best possible and awesome, really close to Dom Pedro Iv. All of the staff members were thoughtful and efficient.
Reg
2022-10-31
9/10
It's great base for sightseeing and exploring Lisbon. The venue has marvellous and brilliant location to many major tourist points❤😀
Stewart
2022-10-30
9/10
The place was clean and we loved king room. The breakfast was amazing with tasty fresh fruits & pastries; reasonably priced.
Edward
2022-09-22
9/10
So glad we choose it, it's great place for staying in Lisbon.
Christopher
2022-09-20
8/10
The place was clean with an exceptional and incredible staff at all times. The room was compact and complete with a bath...
Anthony
2022-09-05
9/10
I liked the room; it was new-fashioned and attractive with great view, splendid balcony plus very good mattress.
William
2022-08-28
9/10
We were offered marvellous and rich breakfast with tasty fresh fruits & pastries.
Ernie
2022-08-25
7/10
It has fantastic staff and location, excellent wi-fi.
John
2022-08-14
9/10
All in all, it was nice place for travelling to Lisbon. The breakfast I had was marvellous with pastries, meats plus fresh orange juice.
James
2022-07-18
9/10
We are happy to say that we appreciated staff and location. The staff are all from a different shift.
Robert
2022-07-16
8/10
The venue was always fairly clean, had very good location and staff. The rooms were bright with a fixed shower. The great onsite restaurant had variety of food.
George
2022-07-07
9/10
I appreciated every detail about my really comfortable 3 nights stay here. Ordered diner at their on-site restaurant Ouro.
John
2022-05-12
8/10
Impeccably clean and delightful hotel with competent staff, very lovely experience.
Thomas
2022-04-20
9/10
Clean and little hotel, ideal location the down street. Lots of options, excellent food.
Michael
2022-03-16
8/10
The hotel was spotlessly clean, unbelievable, had pleasant staff from a different shift. Our room was compact and surprisingly spacious, offered with a nice bed and balcony view, as for instance. Its location was very central, just a walk down to Chiado. Late check-out was useful.
Peter
2022-02-23
9/10
Nothing to complain about, liked this place and would recommend. The hotel was contemporary, and fairly clean, and the location was unbeatable near everything. The breakfast had plenty of outstanding food and drinks.
Jim
2022-02-15
7/10
We loved to be here, its location and staff. Close to a bus station. Was a great place for christmas.
Jack
2022-02-10
8/10
Everything was perfect, nothing too much trouble, I would recommend it. Impeccably clean, hip new hotel, there was a good reception. The room exceeded all expectations, silent with a fixed shower. The breakfast was included and had lots of meals.
Paul
2022-01-27
9/10
Fairly clean hotel in a nice building right by the main transport connections and transport links. Immaculate room, exceptionally comfortable beds and kind staff from a different shift.
Joe
2021-12-03
8/10
Our whole experience was fabulous, can recommend. We enjoyed hotel's friendly reception. Cool location to a built elevator. The view was particularly good, the staff was genuinely helpful. The pool was great, outstanding breakfasts.
Bill
2021-11-06
8/10
We loved our stay in this budget hotel with the extremely polite staff.
George
2021-11-05
8/10
The place is cozy and tidy, everything is excellent, it should have higher than 3 star rating. It has unrivaled location walking distance to elevator.
Louis
2021-11-04
8/10
generally everything was perfectly fine, nevertheless the bathroom was wet. the staff was polite and made it an exceptional stay. the breakfast was tasty, there were good coffee, pastries, yoghourt, bangers and fresh bread. original place to stay while in lisbon.
Jeff
2021-10-14
9/10
We loved location and staff, every detail required.
Gordon
2021-09-07
8/10
I loved the reception, it was informal. The bed was cozy and the room was quirky & quirky.
Hank
2021-08-31
9/10
I had peaceful days staying at this urban hotel. I loved it, location and staff were superb. The bonus was bright room decor and small bar. The area was very very nice, a nice base for me.
Donald
2021-08-26
9/10
Cozy rooms, very central location and delightful staff. Huge suite and quiet bed. The breakfast had lots of options and included cakes, bread, sausages and pastries. The garden bar was amazing and the drinks were cold.
Carlos
2021-07-22
8/10
Everything was wonderful from the staff to the room, very comfy bed and silent room. It was minutes from Lisbon heart of the city. Quick check-in, very amiable personnel.
John
2021-07-03
9/10
New rooms, delightfully helpful staff, best possible location. Clean enough and outstanding hotel in Baixa / Chiado district. Furthermore, we were close to everything. Easy check-in and superb service.
Homer
2021-06-14
9/10
The stay was best, would recommend. Fabulous, fairly clean place and safe area. Our rooms where light and gorgeous. The service was all in all exceptional. Moreover, we had fast internet, liked it.
Oscar
2021-05-28
8/10
Super location in the center of Lisbon and really pretty views.
Jacob
2021-02-16
9/10
Phenomenal location, rich breakfast, perfect service. I got free upgrade and loved it. The bed was super, so I had an EXCELLENT stay. Modern interior, exceptional restaurant.
Kyle
2020-12-28
9/10
We greatly enjoyed our stay. The staff and location of the hostel. Street view was worthy. Central setting of the venue.
Jon
2020-12-17
9/10
The rooms are huge and the bed is comfy. Just a 10-minute stroll to the center. Enjoyed their on-site restaurant OURO, it was good. This hotel is equal to 3 stars...
Harold
2020-10-24
9/10
Location feet from city center was great. The breakfast always had complimentary choices.
Corey
2020-04-20
8/10
We could easily get to calouste gulbenkian museum and elevador santa justa was close to the hotel. It was very clean in the property.
W.
2020-01-13
9/10
Position of the hotel not far from praca do comercio and possibility to visit elevador santa justa. The location was great there. Good breakfast, thanks a lot: )
